Responsible Gaming

Gaming Should Be Entertainment

At mcleodduminy.co.nz, we believe online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.

Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gambling. This is a legal requirement and a fundamental protection for young people.

All licensed online casinos operating in New Zealand require age verification before allowing access to gaming platforms. If you are under 18, please do not attempt to gamble online.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be honest with yourself and watch for these warning signs:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family or friends
• Feeling anxious or irritable when trying to cut back or stop
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money or going into debt to fund gambling
• Using gambling to escape problems, stress, or negative emotions
• Lying about the extent of your gambling
• Failed attempts to reduce or control gambling
• Thinking constantly about gambling or past gaming sessions

If you recognise any of these signs in yourself or someone you know, it's time to seek help.

Self-Help Tools and Features

Reputable online casinos provide built-in tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a set period
• Reality Checks: Receive regular reminders about how long you've been gaming and how much you've spent
• Time-Out/Cool-Off Periods: Temporarily suspend your account for a set period (hours, days, or weeks)
• Self-Exclusion: Voluntarily exclude yourself from an online casino for a extended period, ranging from months to years

Use these tools proactively. They are designed to protect you and help you maintain control of your gaming habits.

Support Organisations

If you're struggling with gambling, professional help is available. Here are organisations that can provide confidential support:

New Zealand

• Problem Gambling Foundation (PGF) – Free and confidential support service for people affected by problem gambling
  Phone: 0800 664 262 (free call)
  Website: www.pgf.nz
• Gambling Helpline – 24/7 helpline with trained counsellors
  Phone: 0800 654 655 (free call)

International Support Services

• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• GamCare (United Kingdom) – www.gamcare.org.uk
• GamStop (United Kingdom) – National self-exclusion scheme www.gamstop.co.uk
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (United States) – www.ncpgambling.org

Take Action Today

If you believe you may have a problem with gambling, or if someone you care about is affected, reach out for help now. Recovery is possible, and support is available.

Contact the Problem Gambling Foundation (PGF) on 0800 664 262 or visit their website at www.pgf.nz for confidential advice and support.

Your wellbeing is more important than any bet.